all five horizons

Yesterday I was in full-on strop mode.  I left work early (thanks to my lovely boss aka Dad) in order to pick up my new glasses.  I was really looking forward to putting something new on my face on a daily basis and when I went in to collect them, I was still really pleased with my choice.

As the lady at Vision Express was checking the fit on my peanut of a head, she realised they needed some adjustment.  Off she toddled to do whatever it is they do and then after a short while returned looking sheepish.  Apparently, my £300 glasses had snapped in her hand.  Of course, she was going to replace them.  Of course, she was sorry.  But I didn’t have my new glasses so I was officially pissed off.  She told me she would call to let me know how long it would be (she didn’t).  When I called to find out today, they didn’t know and said they would call back (they didn’t).  When I called AGAIN, they told me that the manager was on the phone ‘as we speak’ (code for ‘oh crap, we forgot to phone around’) and she would call me back (she did!).  When she called back, I was told that the glasses are not to be found at any of the nine stores she tried (a) they have over a hundred and b) how do they not have a cetnral database of stock?).

Anyway, long/tedious story short, they have to order them from Dolce & Gabanna overseas so it will be 7 - 10 working days at least.  I asked for a refund in the meantime (which she seemed shocked about but I want to have the £300 in my account for the next two weeks, not in theirs - is this so wrong?!).

After this disappointment, I slurged on the Prison Break boxset seasons 1-3 only to get home and realise there was a disk missing.  Not the disk we were up to (thank god) but the next one meaning no Prison Break when I get home tonight.  And so the foul mood accelerated into a full-blown strop.  Thankfully, this has now been rectified for our uninterrupted viewing pleasure.  Heads would have rolled otherwise.  I am not normally a moody or stroppy person but man, I was in a foul mood last night.  Not pretty.